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Old-Fashioned Personal Service Never Goes Out of Style

Jeff Tilem owns a most unusual hardware store. Actually, it’s more of a general store and it operates in one of the most exclusive and famous

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Competitive Strategies that Work

Don Lockwood bought a hardware store in Newbury Park, Calif., in the late 1960s. Joe Lingelbach started working for him in 1978. In the mid to

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7 Documents Business Owners Need Now

Every year we are fortunate to meet a lot of new business owners who need help in preparing blueprints to protect their net worth, their closely

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Three Ideas to Motivate Employees to Sell

By Bob Phibbs Motivating employees. It’s always tough in a retail store. You want to be as successful a retailer as Apple, as Nordstrom, as Lululemon,

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Building a Sustainable Family Business

Gary Johnson knows all about building a business from the ground-up. From where he started, there was nowhere else to go but up. In the 1980s

Pulse of the Industry


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Customer Service Still Makes the Difference at Mequon Ace


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Community-Owned Stores Show Power of Local Resolve


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Smart Retail Pricing Strategies


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New Products


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Outdoor Building Products


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Legacy Series Tape Measure


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Cordless Mosquito Mister


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