May 17, 2023

    How a Store Pet Became a Marketing Star & More in the May/June Issue

    Also Inside: STOP THIEF! Retailers Combat Rise in Shoplifting • Amazing But True Hardware Stories • Digby’s Hardware Cartoon
    May 17, 2023

    STOP THIEF! Retailers Combat Rise in Shoplifting

    By Chris Jensen and Doug Donaldson — A major trend sweeping the country since the pandemic started is a big…
    April 12, 2023

    Striving for 5-Star Experiences at Hagan Ace — April Issue

    ALSO INSIDE: Where to Start with Exit Planning | True Value Marks 75 Years | Retail Technology Trends Shaping the…
    April 12, 2023

    Retail Technology Trends Shaping the Future

    By Doug Donaldson COVID-19 changed everything—and may have led to a path of better customer service for Pittsburgh-based Busy Beaver…
    April 12, 2023

    Where to Start with Exit Planning

    By Gary Pittsford, CFP® If you are going to sell the company within three years, then you should start immediately…
    April 12, 2023

    True Value Celebrating 75 Years of Hometown Values

    By Chris Jensen — True Value Company is undertaking a year-long celebration of its 75th anniversary and the continuing legacy of…
    March 8, 2023

    How to Revitalize & Reinvent Business with C/I Sales — March Issue

    ALSO INSIDE: Special Section on Smart Strategies for Adopting Eommerce • Learning to Navigate Google Advertising • Hand and Power…
    March 7, 2023

    The Growing Importance of Ecommerce: Why It’s Crucial for Digital Growth

    By John Maiuri — Despite recent years of ongoing uncertainty, the home and building supply industry has experienced an increase…
    March 7, 2023

    Building a Superior Integrated Shopping Experience

    By Allison Flatjord — A recent national shopper study confirmed what many of us have been tracking. A staggering 81…
    March 7, 2023

    The Practical Website Strategy That Wins More Local Customers

    By Keegan Edwards — There’s no better feeling than seeing a new customer walk through your door. They may duck…
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