Dealer Profiles
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Heart of the Community
M&M Hardware co-owner Annie Campbell-Johnston reflects on local relationships, neighborly outreach and being named a Crimson Connections Champion. By Annie…
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Growth Forged Under Pressure
From hurricanes to fire recovery, Comercial Hermanos Barreto continues to strengthen its operations and customer relationships across Puerto Rico. Shipping…
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From Niche to Normal — Fairfax Lumber & Hardware’s Fairfax Green Program
Last August, Bob Franz and Kim Bunce accepted the Best of Marin Award on behalf of the employee-owners of Fairfax…
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How to Grow Beyond Your Market — W.B. Howland Company
W.B. Howland Company, a Century Club retailer in Live Oak, Florida, blends generations of family ownership with a business spanning…
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The Business of Belonging — H&H Home & Hardware Retailer Profile
Shanna West, owner of H&H Home & Hardware in Marion, Ky.: “How goes your hardware store, goes your community.” At…
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Chris Cunningham’s True Value America Delivers Hometown Service
Chris Cunningham brings deep remediation experience from his restoration company, Dry 24, turning that know-how into a cleaning supply department…
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Sisters at the Helm
The couples who own Sawgrass Hardware have shared decades of friendship and family ties. A pivotal moment came during a…
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Blooming With Purpose
Bayport Flower Houses in Bayport, N.Y., has carved out a unique niche by rooting its business in sustainability—growing community, loyalty…
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Hardware Stores as Home Service Hubs
Pamphlets at hardware store counters outline the Hardware Store Hero program, showing remodelers and handymen how it eliminates paperwork, automates…
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Warming Up to Niche Services: How Jenneman’s Tackles Cold Weather Customer Needs and More
Third-generation hardware store Jenneman’s Hardware Hank in Siren, Wis., has found some creative niches such as cabin shut-downs, appliances and…
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