A.O. Smith iCOMM™ App
Water heaters are the second-largest energy users in most American homes, second only to HVAC systems, which can consume up to 50 percent of a household’s total energy. While heating and cooling dominate energy use in most climates, water heaters still account for an estimated 18 percent of the average household’s electricity consumption. This significant share highlights the critical role water heating plays in energy efficiency. By targeting this category with smarter control and optimized scheduling, households can reduce both their utility bills and environmental impact. With utility costs climbing and sustainability top of mind, homeowners and professionals alike are turning to smart technology to do more. That’s where the A.O. Smith iCOMM™ App shines.
The iCOMM™ platform connects directly with A.O. Smith’s Voltex AL and Voltex Max smart heat pump water heaters, providing real-time monitoring, leak detection, energy tracking and remote control via a clean and intuitive mobile app. Homeowners can adjust temperature settings, toggle between energy modes like hybrid or vacation and receive immediate alerts if a leak is detected—all from anywhere with a phone signal.
What really sets the A.O. Smith iCOMM™ App apart is its deep integration with energy-saving programs. By syncing with utility company incentives such as Demand Response and Time-of-Use plans, users can reduce strain on the grid and shave dollars off their power bills. By taking advantage of lower electricity rates during non-peak hours—typically late at night or early in the morning—users can program their water heater to operate more efficiently when energy costs are lowest. This time-based scheduling, enabled through the app’s Time-of-Use alignment feature, helps shift energy demand away from peak periods, leading to measurable cost savings over time.
Professional third-party installation companies stand to gain significantly from the A.O. Smith iCOMM™ App. These features are especially valuable for installers, who can leverage the app to improve post-installation service and ongoing customer support. With features like warranty checks, remote diagnostics and the XPERT Water Heater Selector, installers and service techs can provide higher-quality service while saving their customers time and money.
For any homeowner looking to cut energy costs, a pro seeking to stay ahead of the curve or a retailer aiming to differentiate their product lineup, the A.O. Smith iCOMM™ App is a powerful tool in the push for greater efficiency. Retailers benefit from offering a high-value, app-connected product that meets growing consumer demand for sustainability and control while reducing returns and boosting customer satisfaction through improved diagnostics and post-sale support.