Ace Hardware Reports Record Q1 2025 Revenue, Strong Growth in Digital Sales, and Industry Recognition
Ace Hardware Corporation, the world’s largest retailer-owned hardware cooperative, announced record first-quarter revenues of $2.2 billion, marking a 4.2 percent increase over the same period in 2024. Despite a planned dip in net income due to strategic investments, the company saw significant growth in digital sales, store expansions, and industry accolades—including top rankings from Forbes and Entrepreneur Magazine.
Key Financial Highlights
- 2.2 billion in Q1 revenue, up 2.2 billion in Q1 revenue, up 89.4 million from 2024
- $30.3 million net income, reflecting planned investments in marketing and supply chain
- $61.6 million patronage dividend returned to shareholders
- 35 percent surge in digital sales, reinforcing e-commerce momentum
- 45 new domestic stores added, bringing total U.S. locations to 5,177
John Venhuizen, President and CEO of Ace Hardware, credited the strong performance to a combination of digital growth, same-store sales resilience, and strategic expansion:
“Our record first-quarter revenue reflects the strength of our omnichannel strategy, with digital sales up 35 percent and steady same-store growth in our hardware format. We’re also proud to welcome 45 new stores to the Ace family, further solidifying our presence in communities nationwide.”
Industry Recognition & Customer Service Excellence
Ace Hardware’s commitment to customer satisfaction and franchise success earned it prestigious rankings:
- #1 in Home Improvement on Forbes’ 2025 Best Customer Service List
- #5 Best Franchise in the World by Entrepreneur Magazine
These accolades highlight Ace’s reputation for helpful service and a thriving business model for franchise owners.
Wholesale & Retail Performance Breakdown
Wholesale Growth:
- Total wholesale revenue rose 3.8 percent to $2.1 billion
- Strong demand in lawn & garden, outdoor power equipment, and grilling
- Ace Wholesale Holdings saw a 32.4 percent revenue increase, led by hardware sales
Retail Expansion:
- Retail revenues climbed 8.9 percent to $175.2 million
- Great Lakes Ace Hardware posted 3.7 percent same-store sales growth
- Westlake Ace Hardware experienced a slight 1.2 percent decline
- 258 total retail stores under Ace Retail Holdings (up from 236 in Q1 2024)
Strategic Investments & Future Outlook
While net income dipped compared to 2024, the decrease was anticipated due to:
- Increased marketing spend to boost brand visibility
- Supply chain infrastructure investments for long-term efficiency
- New store activations, which contributed $66.8 million in incremental revenue
The company also addressed recent U.S. tariff impacts, noting that increased costs will be passed through the supply chain. Ace remains confident in its ability to adapt while maintaining value for customers.
Looking Ahead
With a strong balance sheet, growing digital presence, and industry-leading customer service, Ace Hardware is well-positioned for continued success in 2025. As Venhuizen noted:
“Our cooperative model, combined with the hard work of our locally owned stores, ensures we remain the trusted destination for helpful hardware advice and quality products.”
For more details on Ace Hardware’s Q1 2025 performance, visit AceHardware.com.