Dealer Profiles

Germantown Hardware Unveils Expanded, Revamped Store

Germantown Hardware more than doubled in size while adopting numerous innovative retailing concepts.
Germantown Hardware more than doubled in size while adopting numerous innovative retailing concepts.»

Germantown Hardware, located just outside Memphis in Germantown, Tenn., welcomed members of the local community to celebrate its grand reopening in April, with events that included a ribbon-cutting ceremony, a tour with city officials and a customer celebration. The grand reopening not only marked a milestone for the growth of the store, but it was also the culmination of a major retail enhancement project for Orgill, Central Network Retail Group (CNRG) and Tyndale Advisors, a management, consulting and marketing firm that primarily serves Orgill dealers.

The ribbon-cutting ceremony took place on April 12, and local Orgill team members toured the store on April 24 alongside local officials, including Janie Day, CEO and president of the Germantown Chamber of Commerce, and Mike Palazzolo, the mayor of Germantown.

A grand reopening was held in April for Germantown Hardware’s revamped store in Germantown, Tenn.
A grand reopening was held in April for Germantown Hardware’s revamped store in Germantown, Tenn.»

The store is set up to be a destination for grills and barbecue accessories.
The store is set up to be a destination for grills and barbecue accessories.»

New Ownership

John Sieggreen (left), CNRG president and executive vice president-retail at Orgill, and Phillip Walker (right), president of Tyndale Advisors, are excited that they now have a real-world retail laboratory to show off to customers, vendors and prospects that is close to Orgill’s headquarters.
John Sieggreen (left), CNRG president and executive vice president-retail at Orgill, and Phillip Walker (right), president of Tyndale Advisors, are excited that they now have a real-world retail laboratory to show off to customers, vendors and prospects that is close to Orgill’s headquarters.»

John, Marcia, and Justin Wagner, the former owners and operators of Germantown Hardware, agreed to sell their business and operating assets in 2020 to Central Network Retail Group, LLC (CNRG), a wholly-owned subsidiary of Orgill and a multi-format, multi-brand retailer currently operating 141 hardware stores, home centers and lumberyards in 16 states.

The Wagners had purchased the former Ace Hardware location in 2001. Under their ownership, Germantown Hardware offered a full assortment of hardware, plumbing, electrical, outdoor power equipment, outdoor living products, and lawn and garden supplies. It also featured a small-engine repair shop.

More than 12,000 new products were added to the merchandise mix.
More than 12,000 new products were added to the merchandise mix.»

The 10,000-square-foot outdoor nursery now features its own checkout.
The 10,000-square-foot outdoor nursery now features its own checkout.»

“We had always thought that it would be ideal to have a CNRG location in the Memphis area, and Germantown Hardware offered us this opportunity,” says John Sieggreen, CNRG president and executive vice president of retail at Orgill. “The store had a great reputation with local customers and was a staple of the local community and being in close proximity to Orgill’s headquarters and our concept center, it allows us much better access to the site. This also makes it easier for us to use it as a showcase for when we want to illustrate our range of programs and services to visitors.”

Continue reading in the July/August 2022 issue

Back to top button
Close